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Thank you for shopping with Arts and Heritage Foundation of St. Albert.
If you are not fully satisfied with your purchase for any reason, please contact us. Return your order and receipt to us within 14 days of purchase and we’ll provide an exchange or equivalent store credit.
Store credit is valid 30 days from the date issued. All items must be returned unused and in their original condition. Please note for hygiene reasons fabric or knitted pieces, earrings, and consumables such as coffee, tea or chocolate are not refundable; special and custom-made items and orders shipped outside Canada are also not refundable.
We reserve the right to refuse returns of any items that does not meet the above return conditions in our sole discretion.
We understand that you may shop early for seasonal
presents and any purchases made in November and December, that meet our exchange requirements, can be exchanged up until January 14.
To return eligible items shipped within Canada, please
contact the Gallery or Museum to authorize the return and provide a return shipping label. Authorized returns MUST be shipped within 14 days from return approval date to our shipping address. All items that are used or damaged due to improper care will not be eligible to be returned.
There are no refunds offered for Archives requests.
All fine art purchases made through Exhibitions and the Rental and Sales
Gallery are ‘as is’ and final sale.
Thank you for supporting us!
Please direct any inquiries for exceptional circumstances to finances@artsandheritage.ca.